Transparent support tracking

See exactly where
your ticket is.
Every step.

TinyDesk shows you the full journey of your support ticket — from submission to code fix to deployment. No more "we'll get back to you."

Admin Dashboard

The 8-stage pipeline

1

Received

Ticket submitted via form or API

2

Issue Created

Linked to a GitHub issue

3-6

Fix & Review

In progress, PR open, reviewed, merged

7-8

Deployed & Closed

Live in production, ticket resolved